1) Q: How can I remove Lead Pencil from my Porcelain tiles?
A: Lead pencil is usually chemical resistant, so you will need to use an abrasive cleaner. Porcelain Crème will remove this type of staining. Put a little on a white cloth & rub over the required area until removed. If the crème becomes dry add a few drops of water.

2) Q: How often do I need to re-seal with Spirit’s penetrating sealers?
A: Every 3 – 5 years for regularly used areas like bathrooms & kitchens. 8-10 years for general wall & floor areas. These times may vary depending on what types of cleaning chemicals are used & how often.

3) Q: Do I need to Pre-seal my tiles?
A: Pre sealing is required when a tile or stone is high in porosity or can suffer from water marking issues. This usually tiles that have 6% or more porosity. This information can be obtained from your supplier. It is also used as a grout release agent; this allows the tilers to work much faster and cleaner.